Unlocking 15 % Commission: How Cocobay’s New Travel-Agent Program Works
If you’re a travel advisor looking for a simple, reliable way to earn on Caribbean getaways, Cocobay Resort now offers a standard 15 % commission (net of taxes) on eligible bookings starting 18 February 2025. This guide explains exactly who qualifies, how to book (IATA and non‑IATA), what rates are commissionable, and how and when commissions are paid—so you can maximize earnings with zero guesswork.
The Headline Benefit: 15 % Commission, Net of Taxes
Cocobay Resort pays a standard 15 % commission (net of taxes) on travel‑agent bookings made at the full website rack rate starting 18 February 2025.
- Eligible bookings: Full website rack rate only
- Not commissionable: Discounted rates and special offers
- Payment method: Commission is paid by wire transfer after guest departure
What “net of taxes” means in practice: your commission is calculated on the rate excluding taxes. This is a common industry approach designed to align payouts with the room revenue rather than government‑applied amounts.
Who Can Participate?
Cocobay welcomes travel agents worldwide. You do not need to be an IATA member to earn commission.
If you have an IATA number
- Book via the website’s Booking Engine.
- Select the checkbox labeled “Are you a travel agent with an IATA number?”
- Enter your IATA ID for every booking.
If you don’t have an IATA number
- Book via the website’s Booking Engine.
- Include your contact details in the “Comments Box” during checkout so the team can identify and service your booking as a travel‑agent reservation.
Prefer to book by email?
- You may also make reservations via email if that better fits your workflow.
How To Make a Commissionable Booking (Step‑by‑Step)
1) Select the correct rate
- Choose the full website rack rate to qualify for the 15 % commission.
- Avoid discounted rates and special offers—they are not commissionable.
2) Identify yourself as a travel agent
- IATA agents: in the Booking Engine, tick “Are you a travel agent with an IATA number?” and enter your IATA ID.
- Non‑IATA agents: add full contact details in the “Comments Box.”
- Alternatively, book via email.
3) Choose your payment pathway
- Standard: Cocobay pays your commission by wire transfer after guest departure.
- If you collect payment from your client: Cocobay accepts credit card payment net of applicable commission. In these cases, full payment for the stay is required to confirm the reservation.
4) Save your confirmation
- Keep your booking confirmation and note the guest departure date for reconciliation.
How and When You’re Paid
- Primary method: Commission (net of taxes) is wired after the guest’s departure.
- Alternative for client‑paid bookings: If you collect from your clients, you may remit a net‑of‑commission credit‑card payment to Cocobay. In that case, full payment is required to confirm the reservation.
This flexible structure gives you a clear path to getting paid while accommodating different agency billing models.
Eligibility at a Glance
- Earnable: 15 % commission (net of taxes) on bookings at the full website rack rate starting 18 February 2025.
- Not eligible: Discounted rates and special offers are not commissionable.
- Global access: Travel agents worldwide are welcome.
- Identification: Use the IATA checkbox and ID in the Booking Engine, or add contact details in the Comments Box if you’re non‑IATA.
- Payout: Wire transfer after guest departure, or net‑of‑commission credit‑card remittance when you collect from your client (with full payment required to confirm).
FAQ: Fast Answers for Featured Snippets
Who qualifies for Cocobay’s 15 % commission?
Travel agents worldwide who book the full website rack rate starting 18 February 2025.
Are discounted rates or special offers commissionable?
No. Discounted rates and special offers are not commissionable.
How do I add my IATA details?
In the Booking Engine, check “Are you a travel agent with an IATA number?” and enter your IATA ID for each booking.
Can non‑IATA agents book and earn commission?
Yes. Include your contact details in the “Comments Box” when booking online, or book via email.
When is commission paid?
Commission is paid by wire transfer after the guest’s departure.
Can I pay the resort net of my commission if I collect from my client?
Yes. You may remit credit card payment net of commission. Note that full payment is required to confirm the reservation in this case.
Do special offers ever work for agents?
Cocobay’s Special Offers apply to new Direct Bookings and may not be combinable, commissionable or available to third party agents, and the travel‑agent program specifies that discounted rates and special offers are not commissionable. To earn commission, book at the full website rack rate.
Practical Tips to Maximize Your Earnings
- Start with the correct rate plan: Always select the full website rack rate. Steer clear of any discounted or promotional selections to keep your booking commissionable.
- Complete agent details every time: Enter your IATA ID on each Booking Engine reservation, or add complete contact details in the Comments Box if you’re non‑IATA.
- Choose your payout path upfront: If you plan to collect from your client, be prepared to remit payment net of commission via credit card and settle in full to confirm.
- Track departures for reconciliation: Note the guest’s departure date so you can anticipate the wire transfer timing.
- Keep documentation tidy: Save confirmations and any email correspondence tied to the booking for smooth follow‑up.
- Know what’s commissionable: Bookmark Cocobay’s Special Offers information; specials are for new direct bookings and may not be combinable or commissionable. Your safest path to earnings is the full website rack rate.
- Upsell confidently: Guests can book massages and treatments in an open‑air bungalow, join yoga and fitness sessions, and enjoy non‑motorized water sports like kayaks, snorkeling gear, and stand‑up paddle boards—all included or easily added as extras. These in‑destination touches help you position Cocobay as a seamless, value‑rich stay.
Why Cocobay Is Easy to Sell
Beyond commission clarity, Cocobay simplifies the experience for your clients:
- All‑inclusive convenience: Stays include breakfast, lunch, afternoon bar bites, pool‑side refreshments, and dinner daily, plus poured drinks at two on‑site bars.
- Activities built in: Kayaking, snorkeling, stand‑up paddle boarding, nature walks, yoga, and fitness sessions are part of the stay—ideal for travelers who want an effortlessly active escape.
- Dining flow your clients will love: The main restaurant operates on a predictable schedule, with additional bites and bar hours that keep days relaxed and well‑paced.
When your clients feel their essentials are covered, decision‑making gets easier—and you can focus on personalizing the trip with Cocobay Experiences such as private dinners, floating‑pool meals, or cliff‑edge cabanas. For guidance on extras or policies, the Resort FAQs and Experiences & Upgrades resources are great places to explore.
Internal Linking Opportunities for Further Reading
- Resort FAQs: For policies, inclusions, and on‑property details.
- Special Offers: To understand why promotions are meant for direct bookings and are not commissionable for agents.
- Experiences & Upgrades: To help clients pre‑book memorable add‑ons.
- Tours and Excursions: For arranging trusted third‑party day trips via the resort team during a stay.
Conclusion
Cocobay’s travel‑agent program is designed for clarity and ease: 15 % commission (net of taxes) on full website rack rate bookings starting 18 February 2025, simple IATA/non‑IATA workflows, and wire‑transfer payouts after guest departure—with an option to remit net‑of‑commission by credit card if you collect from clients.
Ready to earn? Book via the Booking Engine—select the travel‑agent IATA checkbox (or add your contact details in the Comments Box if you’re non‑IATA)—or make your reservation via email. For assistance at any point, contact the team by email and start unlocking your 15 % commission today.